Privacy Policy
Updates
Last updated: October 2025
We have updated the entire document to clarify and reflect our latest position regarding the safeguarding of user privacy. We have included our provided services in a single document to minimize redundancy and improve transparency.
Introduction
The statement outlined below sets the boundaries of what Dimcar s.r.l. processes and what the User, as a visitor and data subject, is entitled to.
Limits of Applicability of Processing
This Personal Data Processing policy is applicable to this website dimcar.it and not necessarily to other Dimcar s.r.l. company sites on the World Wide Web. When accessing another site, please read the Personal Data Processing policy applicable to the site you are visiting.
Warning: If you do not accept these personal data processing criteria, please exit this site. By accessing and using this site, you agree to the personal data processing criteria as defined below.
Dimcar s.r.l. is committed to protecting the privacy of its website visitors in accordance with Regulation (EU) 2016/679 ("GDPR").
Data Controller
The "controller" of the processing is:
DIMCAR s.r.l.
Address: Via Taurisano, 101 – Z.A. - 73059 – Ugento (LE)
Email: info@dimcar.it
hereinafter referred to as the ("Company").
Personal Data Processed
"Data" refers to data relating to natural persons processed by the Company for the stipulation and execution of the contractual relationship with its corporate clients/customers, hereinafter referred to as ("Clients"), such as the data of the legal representative who signs the contract on behalf of the Client, as well as the Client's employees/customers involved in the activities under the contract. In the latter case, the source of the Data is the Client.
Examples of data we collect and store:
- User's email address - used as identification for our services or as the primary communication method
- Name, Address, phone numbers - and additional contact information of the User are used to provide registration, shipping, and billing verification services
- User's IP address - and unique device identifiers are used for fraud prevention and security purposes
- Other information - provided to us by the User through physical means or computer systems may be stored, on a case-by-case basis, depending on the reason for which it was provided
Purposes of Processing
User Data is collected to allow the Owner to provide its services, as well as for the following purposes:
- Statistics
- Advertising
- Hosting and backend infrastructure
- Interaction with social networks and external platforms
- Displaying content from external platforms
Processing of Navigation Data
Specifically, Navigation Data is processed exclusively:
- for the operational management of navigation
- for Data security management
Processing of Personal Data voluntarily provided
As for the Personal Data voluntarily provided by the User, they are processed for the following purposes:
- for the processing of anonymous and aggregate usage statistics
- protection or defense of rights in court
- fulfillment of obligations under current laws or regulations, including in accounting and tax matters
- satisfaction of the specific purposes for which such Data were provided by the User (e.g., provision of a service, response to specific questions sent via contact form, assistance requests, etc.)
- management of User registration and/or access to any restricted areas available on the site
- sending newsletters to the User, subject to the latter's consent
- User's participation in initiatives, in compliance with the rules governing such activities or any regulations published on the site
Services used for processing
Hosting and backend infrastructure
- This type of service has the function of hosting data and files that allow dimcar.it to function, allow its distribution and provide a ready-to-use infrastructure to deliver specific features of dimcar.it
- Some of these services work through servers located in different geographical locations, making it difficult to determine the exact location where Personal Data is stored
Interaction with social networks and external platforms
This type of service allows for interactions with social networks, or other external platforms, directly from the pages of dimcar.it.
The interactions and information acquired by the Company are in any case subject to the User's privacy settings for each social network.
Displaying content from external platforms. This type of service allows you to view content hosted on external platforms directly from the pages of dimcar.it and interact with them.
YouTube Video Widget (YouTube, LLC). YouTube is a video content viewing service provided by Google LLC that allows dimcar.it to integrate such content within its pages. Personal Data processed: Cookies and Usage Data Place of processing: USA – Privacy Policy
Important note: If a service for interaction with social networks is installed, it is possible that, even if Users do not use the service, it may collect traffic data for the pages where it is installed.
Specific services used:
| Service | Provider | Data collected | Privacy Policy |
|---|---|---|---|
| Facebook Like button and social widgets | Meta | Cookies and Usage Data | USA – Privacy Policy |
| Instagram and social widget of Instagram | Meta | Cookies and Usage Data | USA – Privacy Policy |
| Pinterest and social widgets of Pinterest | Pinterest, Inc. | Cookies and Usage Data | USA – Privacy Policy |
| LinkedIn and social widget of LinkedIn | LinkedIn Corporation. | Cookies and Usage Data | USA – Privacy Policy |
| Youtube and social widgets of Youtube | Google LLC. | Cookies and Usage Data | USA – Privacy Policy |
| Tawk.To and widgets of Tawk.To | Tawk.to inc. | Cookies and Usage Data | USA – Privacy Policy |
Advertising
This type of service allows User Data to be used for commercial communication purposes in various advertising forms, such as banners, videos, etc. This does not mean that all Personal Data is used for this purpose.
Statistics - Google Analytics
The services contained in this section allow the Data Controller to monitor and analyze traffic data. dimcar.it uses this service to perform aggregate analysis on its Users and thus improve the performance of the dimcar.it site.
Tracking technologies used: Google Analytics
User interaction and support
This type of service allows users to interact with the
dimcar.it support team through real-time messaging systems.
Tawk.to Live Chat (tawk.to ltd)
Tawk.to is a live chat service that allows users to communicate
in real time with the dimcar.it support team.
Personal Data processed: Cookies, Usage Data, IP address, content
of conversations, browser and device information.
Place of processing: USA – Privacy Policy
Sharing functionality via social networks
- On dimcar.it, sharing functionality via social networks is available. This functionality allows Users to send invitations, news, or other types of communications and/or share content or actions taken by the User on the Site, through the use of external social networks (e.g., Facebook, Twitter, Instagram, LinkedIn, etc.)
- In such cases, the User must be aware that any Personal Data provided may also be processed by third parties who own these social networks according to their privacy policy and without any possibility for the Owner to exercise any type of control or influence on such subsequent processing methods
- The User is invited to read and accept the privacy policies of such third parties, available for consultation at the links provided in the section dedicated to each of these services within this document
Security
The processing of personal data will also be carried out with the support of computer or telematic means suitable for storing, managing, and transmitting the data, in any case using tools suitable to guarantee their security and confidentiality.
In particular, it should be noted that, aware of the risks associated with the disclosure of personal data (provided in person, by telephone, or via the Internet), no system is totally secure or tamper-proof or hacker-proof.
Dimcar s.r.l. has implemented, pursuant to Regulation (EU) 2016/679 ("GDPR"), all reasonably necessary measures to prevent and minimize risks due to unauthorized access, unauthorized or unlawful processing, alteration, or destruction.
Minors
No information may be sent to Dimcar s.r.l. by persons under the age of 18 without the consent of their parents or legal guardians, nor may persons under the age of 18 make purchases or complete legal acts on this site without such consent, unless permitted by applicable law.
Retention Period
| Type | Retention period |
|---|---|
| Contractual duration | Ordinary limitation period of 10 years after termination |
| Legal dispute | For the entire duration of the same, until the exhaustion of the terms for lodging appeals |
| Marketing purposes | Until consent is revoked, i.e., 24 months from the provision of consent for purchase data only |
Note: After the retention periods indicated above, the Data will be destroyed or made anonymous, consistent with technical deletion and backup procedures.
Processing Methods
Data processing is carried out with or without the aid of electronic or, in any case, automated, computer, or telematic tools, with logic strictly related to the purposes expressed above.
The data processing will be carried out:
- lawfully and fairly
- in accordance with the aforementioned regulations
- using tools suitable to ensure their security and confidentiality
- also through automated tools for storing, managing, and transmitting the data
The processing will be carried out mainly by the company's internal organization under the direction and control of the Data Processor and for the purposes indicated above, also by group companies or third parties.
Data will be stored in a form that allows the identification of the data subject for a period not exceeding that necessary for the purposes for which they were collected or subsequently processed.
Data Provision
The provision of Data is mandatory for the conclusion of the contract and/or for its execution. Refusal to provide the Data therefore prevents the establishment of the contractual relationship and/or the fulfillment of the resulting obligations.
Data Destination
Communication to external parties
The Data may be communicated to external parties operating as data controllers, for example:
- supervisory and control authorities and bodies
- public or private entities entitled to request the Data, such as the Revenue Agency and/or the Financial Police
- Banking Institutions for obtaining credit
Processing by external processors
The Data may be processed, on behalf of the controller, by external parties designated as data processors, who carry out specific activities on behalf of the controller, for example:
- accounting, tax, and insurance compliance
- correspondence shipping
- management of collections and payments
Authorized Subjects for Processing
The Data may be processed by employees of the company functions responsible for pursuing the above-mentioned purposes, who have been expressly authorized for processing and have received adequate operational instructions.
Data Transfer to Countries outside the European Union
Where necessary, Personal Data may be transferred abroad to non-European countries whose level of data protection has been deemed adequate by the European Commission under Art. 45 of the GDPR or subject to the signing of the standard contractual clauses (Standard Contractual Clauses) adopted/approved by the European Commission under Art. 46, 2, letters c) and d) with the reference supplier or after adopting the other guarantees under Art. 46 and 47 of the GDPR.
Request for guarantees: A copy of these guarantees can be obtained by sending a request via email to info@dimcar.it
Rights of the data subject - Complaint to the supervisory authority
Pursuant to Article 7 of Legislative Decree no. 196/2003 and the related GDPR 2016/679 legislation, the data subject may contact the Company by contacting the Commercial Office via e-mail at info@dimcar.it
Rights that can be exercised:
- Access to data - ask the Company for access to the Data concerning you
- Erasure - request the erasure of the Data
- Rectification - request the rectification of inaccurate Data
- Integration - request the integration of incomplete Data
- Restriction of processing - request the restriction of processing carried out for the legitimate interest of the controller
- Data portability - if the processing is based on consent or a contract and is carried out with automated tools, receive the Data in a structured, commonly used, and machine-readable format, and, if technically feasible, transmit them to another controller without hindrance
- Complaint - lodge a complaint with the competent supervisory authority in the Member State where you habitually reside or work or of the State where the alleged violation occurred
- Withdrawal of consent - withdraw the consent given at any time for marketing purposes and object to the processing of Data for the same purposes
Company's Duties
- Guarantee the rights of Data Subjects
- Ensure compliance with Legislative Decree of 30 June 2003, no. 196, art. 13 (Personal Data Protection Code)
- Ensure compliance with EU Regulation 2016/679 on data protection (GDPR, General Data Protection Regulation EU 2016/679)
- Promptly inform the data subject in case of a personal data breach
- Respond to all requests from data subjects within and no later than 3 working days
- Ensure the correct management and processing of data in line with current regulations
- Guarantee and ensure the security and confidentiality of data in line with current regulations
Changes
Dimcar s.r.l. may change these Personal Data Processing criteria or change and modify access to this site or its content at any time, with or without notice.